A Design Journey in Two Weeks
Solution: Design Squad
Category: User Experience
Area: Backoffice
Company: A7 credit
Tools used: Miro, Bizagi and Figma
About the customer
Relying on financial experts and professionals who deeply understand the situation of entrepreneurs in Brazil, the solutions are developed to meet the demands of small and medium-sized companies quickly and transparently. The experience of A7's directors, who have also faced challenges in the markets in which they operate, allows us to fully understand the needs and obstacles of Brazilian companies.
The headquarters is located in Campinas, São Paulo, and offers services to companies in the industrial, commercial and service sectors throughout the state of São Paulo.
Challenge
A7 Credit wanted to provide the best user experience and create an application that would be used by its leads and customers. To request credit, it is necessary to generate invoices, and uploading these invoices must be done in an organized, simple and secure manner.
Solution
A design squad over a two-week period understood the different points of view, such as: leads, customers, employees and A7 executives. The tool had to follow 3 premises: The technology had to be viable, the user experience centered on humans and relevant to the business.
New usability journeys
We created a software architecture design that will support A7's next challenges.
